We Believe in the Quality of Our Headphones
We believe in the quality of our product and want you to experience the headphones at your own pace in everyday life. This way, you can make sure for yourself that the sound quality, comfort, and all features meet your expectations.
 

What the 30-Day Satisfaction Guarantee Means
You can open the package and use the headphones normally during the trial period. If you are not satisfied — whether it’s with the sound quality, comfort, or anything else — you can return the product for any reason. Returns are free within Finland. Once the product has been returned and checked to be in perfect condition along with the original packaging, you will receive your refund quickly.
 

How Returns Work

1. Contact us: kaiku@kaikuacoustics.fi

2. Receive return instructions via email

3. Send the product back within 30 days of purchase

4. We check the product

5. Receive your refund within 3–5 business days
    

For more information about the 30-day satisfaction guarantee: kaiku@kaikuacoustics.fi